Shipping policy

DASEO Shipping Policy

At DASEO, we aim to deliver your order smoothly and efficiently so you can enjoy your pieces as soon as possible. Please review our shipping guidelines below.

Order Processing

All orders are processed within 1–3 working days after payment has been successfully confirmed. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been shipped, you will receive a shipping confirmation email along with a tracking number to monitor your delivery.


Domestic Shipping (Indonesia)

We ship across Indonesia using trusted courier partners.

  • Estimated delivery time: 2–10 working days, depending on your location.
  • Delivery times may vary due to courier operations, weather conditions, or peak periods.

Shipping costs are calculated at checkout based on your location and selected courier service.


International Shipping

DASEO offers international shipping to selected destinations.

  • Estimated delivery time: 5–12 working days depending on the destination country.
  • Delivery times may vary due to customs processing or local courier services.

Please note that customs duties, import taxes, and other local charges are the responsibility of the customer. These fees are determined by the destination country and are not included in the product or shipping price.


Shipping Address

Please ensure that your shipping address and contact information are correct before completing your order. DASEO cannot be held responsible for delays or lost shipments caused by incorrect or incomplete address details.


Failed Delivery

If a delivery attempt fails due to incorrect address information, unavailable recipients, or refusal to accept the package, the order may be returned to us. Any additional shipping fees for redelivery will be the responsibility of the customer.


Shipping Delays

While we do our best to ensure timely delivery, DASEO is not responsible for delays caused by courier services, customs clearance, natural events, or other circumstances beyond our control.


Order Tracking

Once your order has been shipped, a tracking number will be sent to your email so you can follow the progress of your delivery.


Customer Support

If you have any questions regarding your order or shipment, please contact our Customer Service team, and we will be happy to assist you.